Privacy policy

This outline describes the personal data this website processes. EPOQE must complete it with its legal entity details, contact details and lawful bases before launch.

What we collect

• Order details: name, email address, delivery address, phone number (if provided) and the items purchased.
• Account details if you create an account: name, email address and a securely hashed password.
• Newsletter sign-ups: your email address.
• Messages you send through the contact form.
• Technical data needed to run the site securely, such as IP addresses used for rate limiting and session cookies.

Payments

Card payments are processed by Stripe. Card numbers and security codes are entered on Stripe's checkout and are never received or stored by this website.

Cookies

We use essential cookies to keep your shopping bag and, if you sign in, your session. This site does not currently use advertising cookies.

Service providers

We use service providers for hosting, database storage, payments (Stripe), transactional email and image hosting. EPOQE should list them here.

Your rights

Depending on where you live, you may have rights to access, correct or delete your personal data. Contact us to make a request.